Frequently Asked Questions

SHIPPING

How Many Days Does It Take To Ship An Order Once The Order Is Confirmed?

If the product is available in our current stock then it takes 72 working hours to ship the product, dispatch may get a delay in offers periods or at vacations.

This is the questionDo You Ship Internationally?

This is the answer No, Currently we Don't

Does Zuperkart.com Have Any Hidden And Shipping Charges?

We do not have any hidden charges, all the amount will be shown to you at the time of confirming the order which is crystal clear for any buyer. we do charge extra for shipping the same will be shown to you while you place your order.

PAYMENT

What Payment Methods Are Accepted?

We have Credit/Debit card options, Net Banking, Credit/Debit Card EMI*, also we have ZestMoney Cardless EMI option available with us.

Is It Safe And Secure To Purchase From zuperkart.com?

Our website is 100% safe and secure in terms of customers' data and their personal information’s, also our website is HTTPS S indicates that our website is secure from any online threads and is safe to do any kind of online transactions.

How I Will Receive my Refund And In How Many Days?

This is the answer if the payment was made through our payment gateway then it will be refunded in the same account by which the payment was done, in the case of BANK TRANSFER orders refunds will be done only in the buyer's bank account. Refunds usually take 7-10 working days to reflect in your account. For more details please refer to our refund policy.

Order & Retunrs

How do I place an Order?

We update every status of your order in your order history as well as in your mail, from where you can track every status of your order, once the product is shipped we will update the tracking details also.

How Can I Cancel Or Change My Order?

Please read our cancelation policy

Do I need an account to place an order?

Yes to give you better service it's required

How Do I Track My Order?

You Can track your order from My Account under my orders

How Can I Return a Product?

We accept return request only if the product delivered by us is in damaged condition, wrong product sent, product in dead condition or product is defective. Buyers will have 3 days and 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return. For orders received after 7 days only replacement is applicable, no refunds will be provided. If the seal of the product is opened and the product is not faulty then return will not be applicable. Refunds will not be considered for orders received after 7 days, consumers can only modify their orders only once. Orders once placed cannot be refunded.

This is the questioDoes Zuperkart.com Provides GST Invoice?n

Yes, we provide proper GST invoices against all the products which we sell, we do not sell the product without a GST invoice. If you need your company's GST No. on the invoice then kindly mention the same in the GST no which you can find while ordering
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