Return & Refund Policy

1. Order Cancellations

• Orders can be canceled within 24 hours of placement.
• Once dispatched, cancellations will not be accepted.
• Same Day Delivery orders cannot be canceled.
• Pre-order items are non-cancellable, but eligible for refund/replacement if defective.

2. Return & Replacement Policy

We accept returns/replacements only if:
✅ Product is damaged on arrival.
✅ Wrong product was delivered.
✅ Product is dead on arrival or defective.
✅ For gaming chairs, only replacement is allowed (no refunds).

📌 Return Window:

• 3 Days from delivery (for most products).
• 7 Days for complete PC sets.

❌ Return/Refund Not Applicable If:

• The product seal is opened and it is not faulty.
• Damage is due to customer mishandling.

3. Refund Policy

• Prepaid Orders: Refund will be processed to the same payment method used.
• COD & Bank Transfer Orders: Refund will be credited to the buyer’s bank account.
• Refunds typically take 7-10 working days to reflect.

4. How to Request a Return/Refund?

1️⃣ Email us at info@laxsun.co.in within the return window.
2️⃣ Provide order details & issue description.
3️⃣ Our support team will verify and guide you through the return process.

For any queries, reach out to info@laxsun.co.in.

📢 Laxsun Technologies is committed to customer satisfaction while ensuring a fair return/refund policy.